Refund policy
Because all products are made to order through Printful, we do not accept returns or exchanges for:
- Incorrect sizing
- Change of mind
- Buyer’s remorse
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Include:
- Your order number
- Clear photos of the issue
We will gladly offer:
- A replacement or
- A full refund
Lost Packages
If your package is marked as delivered but not received:
- Please contact the shipping carrier first
- If you still need help, contact us and we will assist you
Order Changes / Cancellations
Orders cannot be changed or canceled once they have entered production.